On Mac, make sure you drag the SketchUp Pro folder from the disk image to your Applications folder! You do not have the proper rights: right-click on the SketchUp Pro short cut icon and choose Run as Administrator (Windows).You are offline: you must have a working internet connection during authorization.
The serial number of version 2014 starts with P.The serial number of version 2015 starts with Q.The serial number of version 2016 starts with R.The serial number of version 2017 starts with S.The serial number of version 2018 starts with T.The serial number of version 2019 starts with U.Make sure they do! Read your e-mail with your license codes carefully! Your serial number and authorization codes don't match the SketchUp Pro version you are trying to authorize (2017, 2016.One of following situations could apply to you:
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